Ticketing companies are pathetic.
Last time we played Marvel, I was on level 2, row J. All the rows in front of me, in my aisle were almost empty except for half a dozen people.
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Just wait until tomorrow or Thursday before getting tickets.
Got my ticket.
Level 1 Aisle 36 Row B.
L3, 38, Row Q
Not ideal, but wing for free I’ll take (I guess)
From the CEO this morning via email:
I hope you’ve enjoyed the start to this AFL season, which prior to Round 7 had been our Club’s most successful start to a season in 75 years. Despite the loss to the Tigers last week, we trust you’ve enjoyed watching the team put together some impressive wins. We’ve loved having our members and fans back at the footy and your energy and passion has been felt by all of us at the Club.
Earlier today the AFL announced that from Round 9, club members with a reserved seat entitlement will be able to return to their traditional reserved seat. Due to reduced venue capacities and contact tracing requirements, clubs have not yet been able to deliver this entitlement to members who have purchased a reserved seat as part of their 2021 package. As the last fortnight in Western Australia has also shown, the challenges of dealing with COVID-19 and its impact on crowds means this ever-present threat continues to loom.
As you know, our Club made a different decision at the end of last year to remove the reserved seat from our 2021 products given we could not guarantee the delivery of this benefit. With the changes made to our model in 2021, it is not possible for the Club to reassign members their traditional reserved seat for the balance of this AFL season.
In developing our model, we ultimately didn’t want you paying for a benefit we could not guarantee you’d receive, and particularly in context of the 2020 season where so many of you generously pledged your membership to the Club despite not being able to attend AFL matches. The model we implemented has meant rather than being charged these reserved seat fees upfront, Gold and Silver members only pay for games attended, and through a $10 stadium fee ($5 juniors) at the point of purchase.
Clubs across the industry have all taken different approaches to their membership models in 2021, which has seen a significant impact on membership revenue and yield and we have been no different. The impact on us is also attributable to the Club consciously pricing our key membership products more affordably than other Marvel Stadium tenant clubs to provide more value after the challenges of 2020.
At the same time, the value and flexibility offered within the model has no doubt been a key factor in helping us achieve our highest ever membership renewal rate at almost 90%, as we close in on 45,000 members for only the second time in our history. We’ve also welcomed over 10,000 new and returning members with many selecting products only available as a result of the changes made to the model.
While members have not been able to sit in their traditional reserved seat this year, the model enables other benefits we hope have provided some value to you, in addition to the reduced membership costs. This includes your ability to purchase member guest passes to attend the game with friends and family who are not members. Through our priority member on sale yesterday and ahead of Sunday’s game against Carlton, we were pleased to see more than 1600 Gold and Silver members take up the opportunity to purchase guest passes for family and friends. We plan to extend this guest pass benefit for the duration of the season and will confirm these details ahead of our next home game against St Kilda in Round 10.
We appreciate and acknowledge that some members have been challenged by the ticketing process which has been in place for all clubs this season. We’re encouraged by the fact that many of you have now adapted well to this change and the weekly on-sale process has become much easier. Along with the recent increase of transaction limits of 10 tickets, ticket on-sales from Round 9 will be blocked in groups of two rounds (eg. Round 9 and 10), so you can purchase tickets up to a fortnight in advance.
Our intent remains to provide a fixed reserved seat option for members from the 2022 season, and we look forward to providing this opportunity to you.
We are also exploring the possibility of providing members the opportunity to secure a fixed seat (not a member’s traditional reserved seat) for our final four Marvel Stadium home matches, beginning with our Round 16 match against North Melbourne. Further information will be communicated as details are confirmed.
We thank you for your ongoing support of the Club which is critical to assisting us to be as successful as we can both on and off the field. Your support means everything to us, and we remain grateful to the almost 45,000 members who have joined us on our journey in season 2021. We hope to see you at Marvel Stadium on Sunday afternoon in full voice as we look to return to the winners’ list against Carlton.
Ameet Baines
Chief Executive Officer
Got my ticket.
Last game I moved seats at quarter time and sat with someone I recognised anyway.
What garbage. They can flick the switch and give members their seats back but why would they want to, they're giving us a "discounted" rate and they may lose a bit of coin not to mention public purchasing and family/friends discounts etc seems like a bit of a golden goose. I mean gosh, why would they want to give back to us after last year?
Translation. We've bled for most of the season and now we can afford to give you the seats similar to what you should be able to get from round 9 onwards.Quote:
We are also exploring the possibility of providing members the opportunity to secure a fixed seat (not a member’s traditional reserved seat) for our final four Marvel Stadium home matches, beginning with our Round 16 match against North Melbourne. Further information will be communicated as details are confirmed.
Yeah I can’t see why our seats can’t be reinstated
Agreed - that's rubbish.
Thanks BAD I would have missed this otherwise.
On another note, how bad is the set-up at Marvel in terms of gate entry in correlation with where you're sitting? It's a ridiculous setup and no wonder many still aren't going to the footy, especially the elderly or all abilities. We had to walk right around the stadium to enter via gate 2 yesterday and then walk halfway across the ground to our seats when realistically we should be entering in gate 5 or 6.
Don't get me started on how they are sectioning off the stadium AND not operating many of the ramps/stairways/escalators. If they had a fire in the building, we'd be stuffed.
I shopped early and was surprisingly rewarded - so I pulled the trigger.
Level 2, row A, Aisle 38.
Going with my dad (as per normal), uncle and cousin (who both support saints).
level 2, Aisle 39 row B
Level 2, Aisle 38 row R